The Convo Blog
Stay ahead with the latest trends, insights, and strategies to scale your business using WhatsApp-first customer engagement.
Product
How to collect UPI payments inside WhatsApp in under 5 minutes
Set up payment links, track collections, and send reminders — all without leaving the chat. Convo turns every conversation into a chance to get paid.
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Growth
Why WhatsApp open rates beat email 4x (and how to use it)
Campaigns with 90%+ open rates are possible. Here’s how Indian SMBs are doing it.
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Customer story
How Chanakya IAS cut response time from 2 hours to 60 seconds
Kayra mam and team on using Convo’s AI to qualify leads and never miss a parent inquiry.
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Guides
WhatsApp Business API vs Business App: which one do you need?
A simple breakdown for founders who want to scale support and sales on WhatsApp.
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Product
Introducing AI reply suggestions in Hinglish
Your AI co-pilot now suggests replies in the language your customers actually use.
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